Maintenance Guide

Caring for Your Water Filtration System

Regular maintenance helps keep your Healthy H2O water filtration system clean and operating as intended. From replacing pre-filter pads to cleaning your water bottle and caring for your mineral stones, a little routine attention helps you get the most from your system.

Watch our Maintenance Guide video below or follow these simple instructions.

Watch the Maintenance Guide: https://youtu.be/g1WX3h-5L8M

1. Replace Your Pre-Filter Pads Every 3–4 Months

The white and black pre-filter pads are located inside the white dome of your filtration system.

1. Remove the existing white and black pre-filter pads from the dome.
2. Insert one new black pad at the bottom.
3. Place one new white pad above the black pad.
4. Reassemble the dome.

Your system may have been supplied with additional pre-filter pads. Contact Healthy H2O if you need replacements.

2. Clean Your Mineral Stones Every 3–4 Months

Your mineral stones also require regular maintenance.

1. Remove the mineral stone container from the main water bottle.
2. Open the container and empty the stones into a saucepan of water.
3. Add one teaspoon of salt.
4. Boil the stones for approximately 10 minutes.
5. Allow the stones to cool completely.
6. Return the stones to their container, close it and place it back into the bottom of the water bottle.

The original Healthy H2O maintenance video explains that this cleaning process helps the mineral stones last for the life of your cooler.

NOTE: Filter bottles from 2020 onwards no longer have the flat dish mineral stones down at the bottom. Newer models have extra minerals in the main water filter now.

3. Clean Your Water Bottle Every 3 Months

Regular cleaning helps maintain the cleanliness of your water filtration system.

1. Empty the water bottle.
2. Clean the inside using warm water and lemon juice.
3. Rinse thoroughly with clean water.
4. Reassemble the bottle and refill.

Remember to clean the drip tray as part of your general water cooler maintenance.

4. Prepare Your New Filter Before Installation

When replacing your seven-stage filter, remember to soak and flush the new filter before use.

Refer to our Healthy H2O Installation Guide for the preparation and installation instructions.

5. Caring for Your System During Extended Periods of Non-Use

If you won’t be using your Healthy H2O system for more than two weeks:

1. Switch off the cooler, if you have a powered model.
2. Empty both the cooler and water bottle.
3. Remove the filter.
4. The original video recommends leaving the filter soaking in a separate container.

Contact Healthy H2O for advice on preparing your system for use again after an extended break.

Need More Help?

If you have questions about maintaining your Healthy H2O water filtration system, replacing pre-filter pads or caring for your filtration components, contact the Healthy H2O team for assistance.

Website: https://healthyh2o.com.au

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